> For the complete documentation index, see [llms.txt](https://manual.fotokite.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://manual.fotokite.com/installation-and-integration/enable-remote-access.md).

# Enable Remote Access

## What is Remote Access

With remote access, Fotokite can access the system, and retrieve system logs and begin troubleshooting. Remote access remains active as long as the system is powered on. It is disabled again after the system is powered off. Typically, Fotokite Support will instruct you to enable remote access.

## Enable Remote Access

In order for Fotokite to connect to the system, please do the following:

* The system needs to be plugged into a power source.
* Connect to a Fotokite System. [Connecting to a Fotokite system](/fotokite-live-walkthrough/connecting-to-a-fotokite-system.md)
* Ensures that the Fotokite system is up-to-date. [System Update](/fotokite-live-walkthrough/system-update.md)
* The system needs to be connected to the Internet over Wi-Fi. [Connecting to the Internet](/fotokite-live-walkthrough/connecting-to-the-internet.md)
* Please leave the system on. Fotokite will let you know when the necessary data has been retrieved.

Open Advanced Settings in System Menu > System Connect.

<figure><img src="/files/Vdrrbmxf0YT85y19w1vx" alt=""><figcaption></figcaption></figure>

Enable Remote Access.

<figure><img src="/files/3jJIM4q5oaTJV5EzyGyG" alt=""><figcaption></figcaption></figure>


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