> For the complete documentation index, see [llms.txt](https://manual.fotokite.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://manual.fotokite.com/maintenance-and-support/get-support.md).

# Get Support

If you need assistance, you can easily open a support ticket through **Fotokite Live** or by using the **Support Form** on our website.

### Recommended Method: Fotokite Live

We recommend opening support tickets directly from **Fotokite Live**. This method allows us to automatically collect important system information, helping our Support Team better understand and resolve your issue more quickly.

<figure><img src="/files/KHFgZDZjzKo4VrulNbtE" alt=""><figcaption><p>Get Support in Fotokite Live</p></figcaption></figure>

### Alternative Method: Website Support Form

If you do not have access to Fotokite Live, you can also submit a support ticket using the **Support Form** available on our website: <https://fotokite.com/support/>

### What Happens Next

* Once your support ticket is submitted, you will receive an **invitation to create an account** for the **Fotokite Support Center**. This account lets you track and manage your support requests easily.
* You will also receive a **ticket confirmation email** with the details of your request.
* Our **Fotokite Support Team** will review your ticket and get back to you as soon as possible.

Thank you for reaching out to us — we’re here to help!


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://manual.fotokite.com/maintenance-and-support/get-support.md?ask=<question>&goal=<endgoal>
```

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