> For the complete documentation index, see [llms.txt](https://manual.fotokite.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://manual.fotokite.com/troubleshooting/troubleshooting-general-issues/rooftop-box-troubleshooting.md). # Rooftop Box Troubleshooting ## System Won't Stay Powered On Check that the Rooftop Box system is receiving adequate power. Depending on the vehicle setup, check that all breakers, fuses, or switches controlling power to the Rooftop Box are on. The power supply must be capable of supplying at least 13.1V at least 50 Amps. In many vehicles, the engine must be idling to supply enough power to the Rooftop Box. Starting the engine should wake the RTB out of Sleep Mode {% hint style="info" %} #### Sleep Mode The Rooftop Box System enters Sleep Mode after 5 minutes of low power (input voltage reading <12.4V). This is designed to shut the system off when a vehicle's engine is no longer running so the Rooftop Box does not drain the vehicle's battery. The system will exit Sleep Mode once it detects the alternator is running (input voltage reading >13.1V). If the vehicle is hooked up to a trickle charger when parked, the voltage may be still be low enough for the RTB to go into sleep mode, even if other accessories on the vehicle remain powered. {% endhint %} ## Lids Won't Open In normal operation, the lids will open automatically when the system is launched. If the lids will not open, check the following things: 1. Visually check for any foreign objects interfering with the lids such as fallen branches, wires, ice, etc. 2. Check that the system is powered on, and that all breakers and fuses powering the system are operational 3. Power cycle the system, wait for it to reboot, and try to launch again. If these steps do not resolve the issue, contact Fotokite support. If access is required for maintenance, consult the [Rooftop Box Manual Open/Close](/troubleshooting/troubleshooting-general-issues/rooftop-box-manual-open-close.md). ## Lids Won't Close In normal operation, the lids will close automatically after the system has landed. If the lids will not close, check the following things: 1. Visually check for any foreign objects interfering with the lids such as fallen branches, wires, ice, etc. 2. Check that the system is powered on, and that all breakers and fuses powering the system are operational. You should be able to see lights on the Ground Station and Kite with the lids open. If these steps do not resolve the issue, contact Fotokite support. If the lids need to be closed before driving the vehicle, consult the [Rooftop Box Manual Open/Close](/troubleshooting/troubleshooting-general-issues/rooftop-box-manual-open-close.md). ## --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://manual.fotokite.com/troubleshooting/troubleshooting-general-issues/rooftop-box-troubleshooting.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.